Description based on the Specified Commercial Transactions Act
(1) Retailers
| Distributor | Fukui Blue Inc. |
| President | Junichiro Hasegawa |
| location | 〒910-0018 Kondo Building 2F, 2-20-17 Tahara, Fukui City, Fukui Prefecture |
| Phone (Japanese) | 0776-23-2911 FAX: 0776-25-3406 |
(2) Sales price, payment method, and delivery
| Sales price | The price excluding tax for each product is posted on our website. |
| Required fees other than the product price | Shipping fee, bank transfer fee, service fee for cash on delivery |
| postage |
Shipping is free for orders over 5,000 yen (excluding tax) per delivery address (domestic only). *Additional shipping charges may apply for remote islands and some areas. *If you choose cash on delivery, an additional cash on delivery fee will be charged. |
| Payment Method | You can choose from bank transfer or cash on delivery, credit card. |
| Delivery date and time | After confirming your payment, we will ship from the stock available (excluding pre-orders, out-of-stock items, and our company holidays). Items will be shipped after payment and confirmation of payment. (Note) Since the products of Sosei Shakuya Stone are made to order, it may take up to one month from the time of order to delivery. When placing an order, please check the stock status of the desired product. |
(3) Returns, exchanges and cancellations
| Cancellations, returns and exchanges | Since each item is processed by a craftsman after receiving an order, we cannot accept cancellations, returns, or exchanges after an order has been placed. |
| Exchange and return costs | If the reason for return or exchange is due to a defect on our part, we will cover the cost. In other cases, we will decide after consultation. |